Questions,
answered.

How the studio works — from samples and bespoke pieces to quotations, delivery and the project tools.

Working with us

2 questions
01How does a project start?

Send an enquiry with whatever you have: drawings, a furniture schedule or bill of quantities, reference images or simply a description of the space. The studio replies personally with questions and a clear next step — usually a shortlist, samples or a call.

02Do you work with interior designers and architects?

Yes. Pieces are specified with your design team: drawings for approval, physical samples of timber, stone, metal, fabric and leather, and adaptations of collection pieces to suit the scheme.

Samples & materials

2 questions
03Can I see materials before I specify them?

Yes. Physical samples of any material or finish in the library can be requested from its page, or from My Project. Colour on screen is only a guide, so we recommend approving every finish from a sample.

04Do you accept customer’s own fabric or leather (COM / COL)?

Most upholstered pieces can be made in a fabric or leather you supply; product pages show where this applies. We confirm the quantity needed and check the material suits the piece before it is used.

Bespoke

2 questions
05Can a collection piece be adapted?

Most can. Dimensions, seat heights, timber, stone, fabric and finish can be changed to suit the room and the way it is used. Tell us what you need and we will confirm what is possible.

06Can you develop a piece from our own drawings?

Yes. Bespoke pieces are drawn with your team, made as a full-size prototype where needed, and approved as a finished sample before production begins.

Ordering & delivery

3 questions
07What are your lead times and minimum order quantities?

They depend on the piece, the quantity, the materials and any adaptations, so they are confirmed with each quotation rather than published here.

08Why are there no prices on the website?

Most pieces are made to order and adapted to the project, so each is quoted for the specification, quantity and delivery location you need. Add pieces to My Project and request a quotation.

09Can you deliver to our site?

Delivery is quoted for your project location and agreed in the quotation. Include the site city and country in your enquiry so it can be priced.

AI project tools

3 questions
10What happens to the files I upload to the project tools?

They are stored privately in your project workspace and are visible only to you, to people you invite to the project, and to our team when you submit the project to us. To analyse a file, its content is processed by our AI service providers; it is never published.

You can delete files, projects or all of your data from your workspace at any time.

11Are AI recommendations and concepts final specifications?

No. Recommendations are an interpretation of your brief against the catalogue, and generated images are labelled as AI concepts. Every project is reviewed by our team, and technical feasibility, pricing and lead times are confirmed by people, not by the tools.

12Will my project appear on your website?

No. Workspace projects are private. The projects shown on this website are representative examples, not customer workspaces.

01 / Still curious

Ask the
studio directly.

Every question is answered by the people who draw and make the pieces.

Write to the studioStart a project enquiry